by BDC Bill | Oct 10, 2026 | Compliance & Data Security
Your CRM is not just a lead bucket. It holds customer names, phone numbers, credit-related details, trade information, service history, and the record of every call, text, and email. FTC dealership data compliance gets real when you can answer one question without...
by BDC Bill | Sep 16, 2026 | Compliance & Data Security
A former BDC rep should not be able to walk out with your CRM exports, customer notes, appointment history, and service opportunities. That is not just an HR problem. Dealership customer data security is a control problem – and outsourced call centers, shared...
